You can schedule your pick up by visiting our website: www.dhobibhaiya.com /App/Call to helpline number/chat on Whatsapp. You can register on our website or App by filling you contact details with Pickup and delivery time and Pick Up Boy will be there on time. For bookings through app, just visit play store/ Itunes Store and search “Dhobibhaiya” to download Android App/iPhone app.
If you have missed your pickup/delivery, you can simply reschedule it by calling at our call centre number and we will reschedule it.
It will take 48hrs for Laundry and 72 hrs for Dry Cleaning. But In care of Emergency, we can make special arrangement ( Express Service).
Currently, we are providing service in Dehradun (Uttarakhand)- INDIA.
There is no limit for any Minimum Order.
Our pick up Boy have reusable laundry bags and you just need to tell our Boy suitably about the segregation and our pick up Boy will put your clothes in suitable bags.
No worries, our team is verifying cloths and taking special Care accordingly Cloths types And for your special Instructions you can put note at the time of placing order or tell to our pickup boy.
We understand our Customer’s need and what hygiene means to you when it comes to your clothes. We do not mix any of your clothes with those of others in order to maintain hygiene. We label each washer, dryer and laundry cart with your identifying information.
Yes we do, Your underwear will be put into a wash, dry and fold service.
Firstly, It does not happen, because we are having certain process and management to track clothes. To Boost the confidence of our customers we assure them In case of such incident, we will reimburse up.
Store Cleanliness is our pride. In fact we are having special team for taking care of cleanliness of our store. You will never find a better laundry destination like DHOBIBHAIYA.
Firstly we check the laundry while pick up and return back if we find any personnel belongings.
In case we find any at our store during the laundry preparing or cleaning process, we will take care of them and shall call you to let you know about the same.
Yes, we can cancel your laundry order before your clothes get under laundry process.
Our customer is having freedom to make the payment over online payment while placing the order or you can pay to our delivery Boy at the time of receiving your laundry.
You may find all information regarding donation of clothes here. Fill the form and we will call you.
